Information We Collect
We collect contact details, care preferences, health-related information when voluntarily provided, and usage data to operate and improve our services.
How We Use Information
We use information to match caregivers, provide care coordination, process payments, and communicate with families. We may also use data for research and service improvements after removing personal identifiers.
Security
We implement administrative, technical, and physical safeguards to protect personal information. Access is restricted to authorized personnel and our systems use encryption where appropriate.
HIPAA & Sensitive Data
For healthcare data that is subject to HIPAA or similar regulations, we follow applicable legal requirements and only share such information with authorized providers and partners as needed for care delivery.
Contact Us
For privacy questions, email: privacy@sathilo.com